Stuff happens. We get that. If you need to cancel, we’re very sorry about your situation and we wish you the best.

This policy is designed to be fair and ensure that we can provide the best experiences for everyone. We are unable to make exceptions.

All events occur rain or shine. Except as specified below, we cannot issue refunds based on weather. But hey, sometimes you can make great photos in “bad” weather conditions, so we’ll look at unsettled weather as an opportunity.

Cancellation requests must be made by email to


  • We reserve the right to change trip itineraries, shooting locations, and any other aspect of the event based on unforeseen circumstances or to ensure safety due to COVID-19 or other concerns. Whenever possible, we’ll notify you ahead of time about any substantial changes.
  • Some Photo Tours/Workshops have a deposit amount, which is due when you register. Deposits are nonrefundable. For Photo Tours and Workshops that do not have a deposit amount listed, full payment is required when you register.
  • Any remaining balance is due 90 days prior to start of the event. We will send you a balance due reminder no later than one week from the due date. If we do not receive payment within one week after the due date, we reserve the right to retain all money paid and release your space.
  • If we must cancel an event for any reason other than explained below, you will receive a full refund of all money paid. However, we cannot be responsible for costs that you incur beyond the registration fee. We encourage you to purchase travel insurance as soon as you register. Depending on the policy, insurance will cover non-refundable costs you incur due to our cancellation. It will also cover you in the event you must cancel the trip, or you are unable to attend because of travel complications. You should choose the policy carefully to make sure it has the coverage you need.
  • If we must cancel an event at the last minute due to severe weather, government decrees, or other happenings that prevent us from operating the photo tour, we will give you a credit toward a future event. However, once the photo tour/workshop begins, we cannot issue a credit or refund regardless of the circumstances. Any credits must be used by the end of the following calendar year.
  • If you cancel 91 days or more prior to the start of the event, we will refund all money paid, less the deposit amount. For events that require full payment at registration, a $100 processing fee will be applied to cancellations.
  • No refunds will be given for cancellations 90 days or less prior to the event unless we can fill your space, in which case we will refund 50% of the total amount you paid.